FAQS
FAQS
Can I edit or refine a design?
Yes. You can:
- adjust your prompt
- add a bail/chain ring
- adjust sizing
More tools, like clipping, stonesetting, and 3D editing, will be added in the future.
Is there anything Jewely cannot produce?
We cannot produce:
- extremely thin elements that might break during casting
- mechanical hinges or moving parts
- oversized items beyond category limits
If something isn’t feasible, we’ll let you know.
How are my designs stored?
Every generated design is automatically saved to your Library, so you can revisit or order it anytime.
Is there a limit to how many designs I can save?
No, save as many as you like.
Can I download the 3D files?
No. Downloads are not available.
Designs can only be ordered as finished metal products.
How are prices calculated?
Pricing is based on:
- chosen material
- finishing type
- volume of your 3D model
- (for some metals) surface area
Your price updates instantly as your design changes.
How do I turn my AI design into a real object?
You can order your piece directly through Jewely.ai.
Choose your material, finish, and size. We take care of production.
What materials can I choose from?
We use high-quality, responsibly sourced metals, including:
- Brass
- Bronze
- Copper
- Silver
- Gold
- Plated brasses (Gold, Rose Gold, Rhodium, Black)
- Platinum
All materials come from RJC-certified partners.
How long does production take?
Production + shipping typically takes around 3 weeks.
You’ll receive email updates as your piece moves through each stage.
Where do you ship?
Worldwide.
Can I edit or refine a design?
Yes. You can:
- adjust your prompt
- add a bail/chain ring
- adjust sizing
More tools, like clipping, stonesetting, and 3D editing, will be added in the future.
Is there anything Jewely cannot produce?
We cannot produce:
- extremely thin elements that might break during casting
- mechanical hinges or moving parts
- oversized items beyond category limits
If something isn’t feasible, we’ll let you know.
How are my designs stored?
Every generated design is automatically saved to your Library, so you can revisit or order it anytime.
Is there a limit to how many designs I can save?
No, save as many as you like.
Can I download the 3D files?
No. Downloads are not available.
Designs can only be ordered as finished metal products.
How are prices calculated?
Pricing is based on:
- chosen material
- finishing type
- volume of your 3D model
- (for some metals) surface area
Your price updates instantly as your design changes.
How do I turn my AI design into a real object?
You can order your piece directly through Jewely.ai.
Choose your material, finish, and size. We take care of production.
What materials can I choose from?
We use high-quality, responsibly sourced metals, including:
- Brass
- Bronze
- Copper
- Silver
- Gold
- Plated brasses (Gold, Rose Gold, Rhodium, Black)
- Platinum
All materials come from RJC-certified partners.
How long does production take?
Production + shipping typically takes around 3 weeks.
You’ll receive email updates as your piece moves through each stage.
Where do you ship?
Worldwide.
Can I edit or refine a design?
Yes. You can:
- adjust your prompt
- add a bail/chain ring
- adjust sizing
More tools, like clipping, stonesetting, and 3D editing, will be added in the future.
Is there anything Jewely cannot produce?
We cannot produce:
- extremely thin elements that might break during casting
- mechanical hinges or moving parts
- oversized items beyond category limits
If something isn’t feasible, we’ll let you know.
How are my designs stored?
Every generated design is automatically saved to your Library, so you can revisit or order it anytime.
Is there a limit to how many designs I can save?
No, save as many as you like.
Can I download the 3D files?
No. Downloads are not available.
Designs can only be ordered as finished metal products.
How are prices calculated?
Pricing is based on:
- chosen material
- finishing type
- volume of your 3D model
- (for some metals) surface area
Your price updates instantly as your design changes.
How do I turn my AI design into a real object?
You can order your piece directly through Jewely.ai.
Choose your material, finish, and size. We take care of production.
What materials can I choose from?
We use high-quality, responsibly sourced metals, including:
- Brass
- Bronze
- Copper
- Silver
- Gold
- Plated brasses (Gold, Rose Gold, Rhodium, Black)
- Platinum
All materials come from RJC-certified partners.
How long does production take?
Production + shipping typically takes around 3 weeks.
You’ll receive email updates as your piece moves through each stage.
Where do you ship?
Worldwide.