Studio

Privacy Policy

1. Introduction

This Privacy Policy explains how Jewely.ai (“Jewely,” “we,” “us,” or “our”), operated by Didihaas B.V., collects, uses, and protects personal data when you use our website and services.

Didihaas B.V. is the data controller responsible for the processing of personal data as described in this Privacy Policy.

We are committed to handling personal data responsibly and in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

2. Personal Data We Collect

We collect personal data only when necessary to provide our services. This may include:

  • Name and contact details (such as email address)
  • Billing and shipping addresses
  • Payment-related information (processed securely via third-party payment providers)
  • Order history and account information
  • Communication with customer support
  • Technical data such as IP address, device type, and browser information

3. How We Use Personal Data

We use personal data for the following purposes:

  • Processing and fulfilling orders
  • Managing payments, refunds, and customer support
  • Communicating about orders, updates, or service-related matters
  • Improving and securing our platform
  • Complying with legal and regulatory obligations

4. Payments & Third-Party Services

Payments are processed by trusted third-party payment providers, such as Stripe. Jewely.ai does not store full payment card details.

We may also share necessary data with logistics and manufacturing partners solely for order fulfillment and delivery. Personal data is never sold to third parties.

5. Data Retention

We retain personal data only for as long as needed to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements.

6. Your Rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to lodge a complaint with a supervisory authority.

To exercise these rights, contact support@jewely.ai.

7. Contact

Didihaas B.V., Elzenhagensingel 1211, 1022 LA Amsterdam, Netherlands. Email: support@jewely.ai.