Terms & Conditions
Terms & Conditions
Terms & Conditions
1.
General
These Terms & Conditions (“Terms”) govern the use of the Jewely.ai platform and services (“Jewely,” “we,” “us,” or “our”), operated by Didihaas B.V. By using our website, AI tools, or placing an order, you agree to be bound by these Terms. Jewely.ai may update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.
1.
General
These Terms & Conditions (“Terms”) govern the use of the Jewely.ai platform and services (“Jewely,” “we,” “us,” or “our”), operated by Didihaas B.V. By using our website, AI tools, or placing an order, you agree to be bound by these Terms. Jewely.ai may update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.
1.
General
These Terms & Conditions (“Terms”) govern the use of the Jewely.ai platform and services (“Jewely,” “we,” “us,” or “our”), operated by Didihaas B.V. By using our website, AI tools, or placing an order, you agree to be bound by these Terms. Jewely.ai may update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.
2.
Service Overview
Jewely.ai is a digital jewelry studio that enables users to create and customize jewelry designs using AI-powered tools and place orders for physical jewelry. Production and fulfillment are handled by specialized third-party manufacturing partners. Jewely.ai remains responsible for the customer experience and order handling.
2.
Service Overview
Jewely.ai is a digital jewelry studio that enables users to create and customize jewelry designs using AI-powered tools and place orders for physical jewelry. Production and fulfillment are handled by specialized third-party manufacturing partners. Jewely.ai remains responsible for the customer experience and order handling.
2.
Service Overview
Jewely.ai is a digital jewelry studio that enables users to create and customize jewelry designs using AI-powered tools and place orders for physical jewelry. Production and fulfillment are handled by specialized third-party manufacturing partners. Jewely.ai remains responsible for the customer experience and order handling.
3.
AI Designs & Ownership
All 3D models, AI-generated designs, and underlying design files created on Jewely.ai are the exclusive intellectual property of Jewely.ai. - Customers are granted a limited right to order physical jewelry based on these designs. - Designs and 3D models cannot be downloaded, reused, or reproduced. - No ownership or intellectual property rights are transferred to the customer.
3.
AI Designs & Ownership
All 3D models, AI-generated designs, and underlying design files created on Jewely.ai are the exclusive intellectual property of Jewely.ai. - Customers are granted a limited right to order physical jewelry based on these designs. - Designs and 3D models cannot be downloaded, reused, or reproduced. - No ownership or intellectual property rights are transferred to the customer.
3.
AI Designs & Ownership
All 3D models, AI-generated designs, and underlying design files created on Jewely.ai are the exclusive intellectual property of Jewely.ai. - Customers are granted a limited right to order physical jewelry based on these designs. - Designs and 3D models cannot be downloaded, reused, or reproduced. - No ownership or intellectual property rights are transferred to the customer.
4.
Intellectual Property & Content Responsibility
Customers must not submit prompts, references, or instructions that infringe on third-party intellectual property rights (including copyrighted characters, logos, or protected designs). You agree that: - You are solely responsible for ensuring your inputs do not violate IP or proprietary rights. - Jewely.ai is not liable for IP violations caused by user input. - Jewely.ai may reject designs that potentially infringe on intellectual property or violate content policies.
4.
Intellectual Property & Content Responsibility
Customers must not submit prompts, references, or instructions that infringe on third-party intellectual property rights (including copyrighted characters, logos, or protected designs). You agree that: - You are solely responsible for ensuring your inputs do not violate IP or proprietary rights. - Jewely.ai is not liable for IP violations caused by user input. - Jewely.ai may reject designs that potentially infringe on intellectual property or violate content policies.
4.
Intellectual Property & Content Responsibility
Customers must not submit prompts, references, or instructions that infringe on third-party intellectual property rights (including copyrighted characters, logos, or protected designs). You agree that: - You are solely responsible for ensuring your inputs do not violate IP or proprietary rights. - Jewely.ai is not liable for IP violations caused by user input. - Jewely.ai may reject designs that potentially infringe on intellectual property or violate content policies.
5.
Design Adjustments
By placing an order, you explicitly authorize Jewely.ai to: - Modify, optimize, or refine designs where necessary to ensure manufacturability, durability, or aesthetic quality. - Make minor technical or visual adjustments that do not materially change the intended design. These adjustments do not entitle the customer to cancellation or refund.
5.
Design Adjustments
By placing an order, you explicitly authorize Jewely.ai to: - Modify, optimize, or refine designs where necessary to ensure manufacturability, durability, or aesthetic quality. - Make minor technical or visual adjustments that do not materially change the intended design. These adjustments do not entitle the customer to cancellation or refund.
5.
Design Adjustments
By placing an order, you explicitly authorize Jewely.ai to: - Modify, optimize, or refine designs where necessary to ensure manufacturability, durability, or aesthetic quality. - Make minor technical or visual adjustments that do not materially change the intended design. These adjustments do not entitle the customer to cancellation or refund.
6.
Pricing & Payment
All prices are displayed in the applicable currency and are subject to change. - Full payment is required before production starts. - Prices confirmed at checkout will not change for that order. - AI credits are digital consumables and are non-refundable once used.
6.
Pricing & Payment
All prices are displayed in the applicable currency and are subject to change. - Full payment is required before production starts. - Prices confirmed at checkout will not change for that order. - AI credits are digital consumables and are non-refundable once used.
6.
Pricing & Payment
All prices are displayed in the applicable currency and are subject to change. - Full payment is required before production starts. - Prices confirmed at checkout will not change for that order. - AI credits are digital consumables and are non-refundable once used.
7.
Order Acceptance & Rejection
Jewely.ai reserves the right to reject an order if: - The design cannot be produced reliably or safely - The design violates content or IP policies - Technical limitations prevent acceptable results If an order is rejected before production, the customer will receive a full refund.
7.
Order Acceptance & Rejection
Jewely.ai reserves the right to reject an order if: - The design cannot be produced reliably or safely - The design violates content or IP policies - Technical limitations prevent acceptable results If an order is rejected before production, the customer will receive a full refund.
7.
Order Acceptance & Rejection
Jewely.ai reserves the right to reject an order if: - The design cannot be produced reliably or safely - The design violates content or IP policies - Technical limitations prevent acceptable results If an order is rejected before production, the customer will receive a full refund.
8.
Cancellations
Once an order has been placed and payment confirmed: - Orders cannot be canceled, modified, or reversed - Production starts shortly after confirmation
8.
Cancellations
Once an order has been placed and payment confirmed: - Orders cannot be canceled, modified, or reversed - Production starts shortly after confirmation
8.
Cancellations
Once an order has been placed and payment confirmed: - Orders cannot be canceled, modified, or reversed - Production starts shortly after confirmation
9.
Production & Delivery
Estimated production and delivery times are indicative only. Orders are shipped via UPS or FedEx, and customers will receive a track & trace code once the order has been dispatched. Jewely.ai is not responsible for delays caused by customs, carriers, weather conditions, or force majeure events.
9.
Production & Delivery
Estimated production and delivery times are indicative only. Orders are shipped via UPS or FedEx, and customers will receive a track & trace code once the order has been dispatched. Jewely.ai is not responsible for delays caused by customs, carriers, weather conditions, or force majeure events.
9.
Production & Delivery
Estimated production and delivery times are indicative only. Orders are shipped via UPS or FedEx, and customers will receive a track & trace code once the order has been dispatched. Jewely.ai is not responsible for delays caused by customs, carriers, weather conditions, or force majeure events.
10.
Lost Shipments
If an order is lost due to an error attributable to Jewely.ai or its fulfillment partners: - The order will be reproduced and reshipped at no cost to the customer.
10.
Lost Shipments
If an order is lost due to an error attributable to Jewely.ai or its fulfillment partners: - The order will be reproduced and reshipped at no cost to the customer.
10.
Lost Shipments
If an order is lost due to an error attributable to Jewely.ai or its fulfillment partners: - The order will be reproduced and reshipped at no cost to the customer.
11.
Quality Issues, Returns & Replacements
Customers must inspect their order within 10 days of delivery. A product will be considered defective only if it meets one or more of the following criteria: - The product is structurally damaged or broken upon delivery - The incorrect material or size was used compared to the confirmed order - Essential components are missing or non-functional - There are severe manufacturing or finishing defects that materially affect safety, durability, or wearability The following are not considered defects: - Minor surface imperfections inherent to casting and hand-finishing - Color or texture variations caused by material properties or lighting - Differences between digital previews and the final physical product - Aesthetic preferences or dissatisfaction with artistic outcomes - Design changes made to improve manufacturability or structural integrity If a defect is confirmed, Jewely.ai will, at its sole discretion, either reproduce the product or issue a refund. Jewely.ai may require the return of the defective item before proceeding.
11.
Quality Issues, Returns & Replacements
Customers must inspect their order within 10 days of delivery. A product will be considered defective only if it meets one or more of the following criteria: - The product is structurally damaged or broken upon delivery - The incorrect material or size was used compared to the confirmed order - Essential components are missing or non-functional - There are severe manufacturing or finishing defects that materially affect safety, durability, or wearability The following are not considered defects: - Minor surface imperfections inherent to casting and hand-finishing - Color or texture variations caused by material properties or lighting - Differences between digital previews and the final physical product - Aesthetic preferences or dissatisfaction with artistic outcomes - Design changes made to improve manufacturability or structural integrity If a defect is confirmed, Jewely.ai will, at its sole discretion, either reproduce the product or issue a refund. Jewely.ai may require the return of the defective item before proceeding.
11.
Quality Issues, Returns & Replacements
Customers must inspect their order within 10 days of delivery. A product will be considered defective only if it meets one or more of the following criteria: - The product is structurally damaged or broken upon delivery - The incorrect material or size was used compared to the confirmed order - Essential components are missing or non-functional - There are severe manufacturing or finishing defects that materially affect safety, durability, or wearability The following are not considered defects: - Minor surface imperfections inherent to casting and hand-finishing - Color or texture variations caused by material properties or lighting - Differences between digital previews and the final physical product - Aesthetic preferences or dissatisfaction with artistic outcomes - Design changes made to improve manufacturability or structural integrity If a defect is confirmed, Jewely.ai will, at its sole discretion, either reproduce the product or issue a refund. Jewely.ai may require the return of the defective item before proceeding.
12.
Disclaimer of Warranties
All services and products are provided “as is” and “as available.” Jewely.ai makes no guarantees regarding: - Exact visual matching between digital previews and physical results - Suitability for any specific functional or commercial purpose
12.
Disclaimer of Warranties
All services and products are provided “as is” and “as available.” Jewely.ai makes no guarantees regarding: - Exact visual matching between digital previews and physical results - Suitability for any specific functional or commercial purpose
12.
Disclaimer of Warranties
All services and products are provided “as is” and “as available.” Jewely.ai makes no guarantees regarding: - Exact visual matching between digital previews and physical results - Suitability for any specific functional or commercial purpose
13.
Limitation of Liability
To the maximum extent permitted by law, Jewely.ai shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid for the specific order giving rise to the claim.
13.
Limitation of Liability
To the maximum extent permitted by law, Jewely.ai shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid for the specific order giving rise to the claim.
13.
Limitation of Liability
To the maximum extent permitted by law, Jewely.ai shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid for the specific order giving rise to the claim.
14.
Data & Privacy
Personal data is processed in accordance with our Privacy Policy and used solely for order fulfillment, customer support, and legal compliance.
14.
Data & Privacy
Personal data is processed in accordance with our Privacy Policy and used solely for order fulfillment, customer support, and legal compliance.
14.
Data & Privacy
Personal data is processed in accordance with our Privacy Policy and used solely for order fulfillment, customer support, and legal compliance.
15.
Governing Law
These Terms are governed by the laws of the Netherlands. Any disputes shall be exclusively submitted to the courts of Amsterdam.
15.
Governing Law
These Terms are governed by the laws of the Netherlands. Any disputes shall be exclusively submitted to the courts of Amsterdam.
15.
Governing Law
These Terms are governed by the laws of the Netherlands. Any disputes shall be exclusively submitted to the courts of Amsterdam.